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Shipping Guidelines |
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How to send your equipment in for repair: |
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No return authorization is needed |
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Include a specific and complete description of complaint |
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Provide company name, contact person, phone/fax and shipping address (inside the box). Use optional
Equipment Repair Form for each item |
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If you require urgent service, indicate this on your packing slip enclosed with unit. Every effort will be made to expedite your repair |
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All shipments will be COD or credit card until you are approved for credit |
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All equipment will be shipped UPS Ground unless otherwise indicated |
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Put the equipment in a plastic bag to prevent contamination from the packing material |
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Shipping: |
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Please use a strong, properly sized box to protect your equipment |
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Your shipping box must have 3 inches clearance on each side of the equipment for packing material to protect it |
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We recommend that you insure your equipment against loss or damage |
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Remember to enclose complaint details & contact information |
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Ship to: djl Video, 2907 Pacific Avenue, Greensboro, NC 27406 |
